AI Sales & Marketing Ecosystem | Case Study | G3NR8
Case Study
PE-Backed • 17,000+ People • 30+ Countries

From Discovery
to a Working
AI Ecosystem

We surveyed the organisation, mapped 102 AI opportunities, then built and delivered a content intelligence platform — now in production and expanding.

0
AI Opportunities Mapped
0
Surveyed
0
Hours/Yr Saved
Platform Live in Production
The Company

Global
Technology &
Engineering

A PE-backed global engineering, technology, and consulting firm. 17,000+ employees across 30+ countries. Clients across aerospace, automotive, banking, defence, energy, life sciences, and rail. They deliver digital transformation, AI/data, product engineering, and quality assurance services to some of the world's most complex organisations.

17,000+
Employees
30+
Countries
7
Verticals
PE
Backed
The Challenge

97% Adoption.
Zero Clarity.

Almost everyone was using AI tools individually. Nobody could answer where AI would create the most value. Pockets of adoption everywhere — strategic direction nowhere.

97%
ChatGPT
86%
Weekly Users
78%
Co-Pilot
3.1/5
Understanding
13%
Paying Personally

The signal: 13% paying for AI from their own pocket. Upskilling appetite at 4.5/5. 59% wanted an AI steering group. The demand was there. The direction wasn't.

01
Content Trapped Everywhere

Valuable content buried in past projects, proposals, and internal docs. 40 people spending 6-8 hours per week searching for things that already existed.

02
Repurposing Bottleneck

Every piece of thought leadership took 20+ hours to turn into multi-channel content. Marketing overwhelmed trying to package expertise at scale.

03
Knowledge Walking Out the Door

Institutional knowledge lived in people's heads. New joiners took months to become productive. When people left, decades of expertise left with them.

04
Multi-Market Complexity

30+ countries, 7 verticals, multiple languages. Creating audience-targeted content for each channel and geography was unsustainable.

Phase 1: Discovery Survey → Interview → Map → Score → Model

Mapping the
Opportunity Landscape

Before building anything, we ran a structured discovery: survey the organisation, interview the stakeholders, map every opportunity, score it, model the financials. No guesswork. Evidence.

The Discovery Funnel
37 Surveyed — Marketing, Ops, Comms, TAM
9 Stakeholder Interviews
102 Opportunities
20 Shortlisted
10 Validated
102 Opportunities — 7 Categories
Content Operations
32
Campaign Mgmt
16
Knowledge Mgmt
15
Analytics & Insights
14
Sales Enablement
13
Creative Production
11
Audience Intelligence
1
Phase 2: Build & Deliver Design → Build → UAT → Deploy

The Platform
We Built

Not a prototype, not a pilot. A working platform that went through UAT with real users and is now in production.

Content Intelligence Engine

Hybrid search across all marketing assets. Content indexed, categorised, and tagged. Search by keyword, topic, or theme — not just filename. Relevance-ranked results with fuzzy matching.

HYBRID SEARCH AUTO-CATEGORISE FUZZY MATCH RELEVANCE RANKED
Repurposing Wizard

Select source, choose format, set persona, pick language. Multi-format output in minutes. Brand voice enforced.

RAG Chat Assistant

Three modes: RAG, general AI, web-connected. Every response cites sources. Users rate and flag for quality.

Content Repository

Structured library of all marketing assets. Upload, categorise, search, reuse. Web crawling for automatic ingestion.

CASE STUDIES WHITEPAPERS BLOGS LANDING PAGES WEB CRAWLED
Platform Capabilities
Brand Voice
British English, tone guidelines, brand guardrails on all generated content
Customer Personas
CIO vs CTO vs Head of Digital — different content, same source material
Multi-Format
LinkedIn, Meta, Google Ads (RSA, Display, PMax), blog, email, one-pagers
Quality Control
Flag outdated sources. Admin review dashboard. Self-improving through use
Admin Dashboard
Usage analytics, content management, user management, feature config
UAT & Feedback
Real user testing. Feedback tracked, triaged, resolved before go-live
In Practice

What It Actually
Looks Like

01
The Content Manager

Needs to create a Google Ads campaign for engineering services across the Frankfurt market. Opens the platform, searches "engineering services case study" — fuzzy matching finds six relevant documents. Selects three, opens the repurposing wizard, chooses Google Ads format, sets CTO persona, selects German.

Three minutes later: five 30-character headlines, three 90-character descriptions, one Performance Max variant. All in German. All in brand voice. Pasted straight into Google Ads Manager.

02
The Comms Manager

Every time a new case study or insight gets uploaded, his inbox gets a 100-word story — a compelling summary generated automatically. Decides in 30 seconds whether it's worth amplifying internally.

End of each month, his team receives a digest: every new asset, categorised. They know what's available without logging in.

03
The Digital Lead

Notices a cited source in the chat references an outdated client partnership. Clicks the flag icon, marks it "outdated," writes a one-line note. Admin notification created instantly.

The platform is actively self-improving rather than silently surfacing stale information.

What Came Next

Phase 2:
Smarter. Broader.
More Automated.

Based on real user feedback, we scoped 12 enhancements across three batches — making the platform more reliable, powerful, and connected.

5-Week Delivery
W1
W2
W3
W4
W5
Quick Wins
4 Features
Search & Formats
5 Features
Automation
3 Features
Fuzzy Search
Trigram matching, relevance ranking. Search like Google, not exact filename
Multi-Language
French, German, Italian, Spanish, Dutch, Portuguese, US/UK English
Google Ads
RSA, Display, PMax with enforced character limits
18 Personas
By industry, role, and function. Multi-select targeting
One-Pagers
Auto-generated: Challenge, Solution, Outcomes, Key Metrics
Source Flagging
Flag outdated sources in chat. Admin resolution loop
Auto Scraping
Quarterly crawl, deduplicate, chunk, embed, categorise
Monthly Digests
Email notifications. New content summary. No login needed
Follow-Ups
AI question chips after each chat response. Guided exploration
The Full Journey

Discovery → Build
→ Deliver → Expand

AI Discovery

Organisation-wide survey (37 responses). 9 stakeholder deep-dive interviews. Mapped 102 AI opportunities across 7 categories. Scored on impact and complexity. Built bottom-up financial models. Delivered a prioritised roadmap and interactive discovery hub.

Platform Build

Built the full AI Sales & Marketing Ecosystem: content intelligence engine, repurposing wizard, RAG-powered chat, structured repository. Brand voice controls, persona targeting, admin dashboard.

UAT & Go-Live

Full user acceptance testing with real marketing, comms, and digital team members. Feedback tracked, triaged, and resolved. Platform refined before production deployment.

Phase 2 Enhancements

12 new requirements from real user feedback. Fuzzy search, multi-language, Google Ads format, 18 personas, one-pagers, source flagging, digests, auto scraping. Five weeks, three batches.

Ongoing & Expanding

The relationship continues. New capabilities in discussion. Every enhancement compounds. Every piece of content added makes the whole system more valuable.

The Insight

Most AI projects stop at discovery. The ones that create real value go from "here's what to build" to "here it is, running."

This engagement went from surveying 37 people to a production platform that a global marketing team uses daily. The discovery created clarity. The build created capability. The ongoing relationship creates compounding value.

That's the difference between an AI strategy document and an AI operating system.

Frequently
Asked

Could you build this for our portfolio companies?

Yes. The discovery methodology and platform architecture are designed to be repeatable. We run the sprint to find highest-value opportunities specific to each company, then build the platform to match their brand, content, and workflows.

Does it only work for marketing teams?

The content intelligence capabilities were built for marketing. But the architecture works for any team that creates, finds, and reuses information. Sales enablement, ops documentation, customer support.

What does "discovery through to delivery" mean?

We don't hand over a strategy document and walk away. Discovery maps opportunities. Then we design, build, test with your real users, deploy, and enhance based on actual usage. One team, end to end.

How is this different from off-the-shelf AI tools?

Off-the-shelf tools don't know your content, brand voice, personas, or positioning. This platform was configured around one organisation's specific knowledge and workflows. AI that understands the business it serves.

Want to See What This Looks Like for Your Business?

From discovery to a working platform. Scoped to your organisation. 30-minute conversation.

No slide decks. Just a conversation about your business.

G3NR8

© 2026 G3NR8. Operational efficiency through AI.